Unable to change cookie popup text

darkkingkaan
2 Posts
darkkingkaan posted this 2 days ago
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In the Colors and Fonts page in Nicepage, when I try to edit the text of the cookie popup options (attached image), it just reverts back to the original text. The cookie popup also keeps disabling itself and reverting back to the previous (default) design some time after updating the page.

I'm not sure what causes this, but it might be the theme that takes priority, since I use Nicepage's theme that I exported from the desktop version and uploaded it to Wordpress.

In the Colors and Fonts page in Nicepage, when I try to edit the text of the cookie popup options (attached image), it just reverts back to the original text. The cookie popup also keeps disabling itself and reverting back to the previous (default) design some time after updating the page. I'm not sure what causes this, but it might be the theme that takes priority, since I use Nicepage's theme that I exported from the desktop version and uploaded it to Wordpress.
eu-cookies-pop-up fonts-and-colors
chrome-5fdtMgQ8iW.png
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Support Team
Support Team posted this yesterday

Hello,

it just reverts back to the original text.

Do you see the original pop-up design directly in the Nicepage plugin for WordPress or on the website (Nicepage or WP pages)? The plugin does not edit the theme. Therefore, if the theme contains a different pop-up design, you will see the theme pop-up on the pages where the theme is used.

You can switch theme templates to the plugin templates under the Nicepage menu >> Settings:

wordpress-plugin-templates.png

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, > it just reverts back to the original text. Do you see the original pop-up design directly in the Nicepage plugin for WordPress or on the website (Nicepage or WP pages)? The plugin does not edit the theme. Therefore, if the theme contains a different pop-up design, you will see the theme pop-up on the pages where the theme is used. You can switch theme templates to the plugin templates under the Nicepage menu >> Settings: !wordpress-plugin-templates.png! ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wordpress-plugin-templates.png
darkkingkaan
2 Posts
darkkingkaan posted this yesterday

Hi, the popup itself kept resetting because I didn't check the box in site settings, but only in the Fonts and Colors section. At least I think that fixed the issue.

To address the other (more important) issue as stated above, I am unable to change the text of labels (see attached photo) in the popup. In the Nicepage editor, when I try to edit the text (attached screenshot in the first question), they simply don't change. Because of this, half of the popup is in another language, which could confuse some visitors. Any way to change those? Thanks.

Hi, the popup itself kept resetting because I didn't check the box in site settings, but only in the Fonts and Colors section. At least I think that fixed the issue. To address the other (more important) issue as stated above, I am unable to change the text of labels (see attached photo) in the popup. In the Nicepage editor, when I try to edit the text (attached screenshot in the first question), they simply don't change. Because of this, half of the popup is in another language, which could confuse some visitors. Any way to change those? Thanks.
chrome-Y9j0keiVh6.png
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